Kaltura - Captioning - Differences between Professional and Teaching and Learning Technologies

Task: This article will outline the differences between the paid for professional services available for captioning and those captioning services that Teaching and Learning Technologies offers.

Instructions

Professional Services:

  • Requested through Student Accessibility Services (SAS)

  • The professional caption costs money.  It is paid for by central funds so the individual academic department isn't paying

  • Costs is $60 per hour

  • There are also some established turn around times, etc as part of the professional service.

  • The professional services can also do multiple languages

  • Typically used when a student in class has registered with SAS

 

Teaching and Learning Technologies Services:

  • Machine captioning is done automatically and is ~80% accurate. Machine captioning may need to be cleaned up.

  • Request edits by submitting a ticket here:  TLT Captioning Service

  • The TLT caption cost is Free

  • Turnaround times are approximately +/- 48 hours

  • TLT can not caption foreign languages

  • TLT reserves the right to review and/or deny any captioning requests, in particular, due to any technical issues (audio quality, etc) that may inhibit our ability to caption. 

  • Captions will be ~99% accurate

 

 

Need additional help?

Please fill out the Lecture Capture web form with as much information as possible or contact the Technology Help Desk on your local campus.