Popular Services
Review the following before submitting a request:
If you are trying to install software, first check to see if the software is already available to USNH-managed computers. Open Company Portal (Windows) / Self-Service (Mac) and search for the software you need. If it is listed there, then you can install it without needing Administrator privileges.
The standard for justification of access to PAM requires that you have a legitimate reason for use of elevated privileges exceeding 10 separate instances over the course of one year, on average.
If the software is not on Company Portal/Self-Service but this is a one-time request OR if you do not meet the frequency of use justification, please fill out the ET&S Service Desk web form to request assistance.
Messages quarantined as High Confidence Phishing by Microsoft have met specific conditions; whether it’s suspicious message composition commonly seen in phishing messages, inclusion of suspicious or malicious links or attachments, or even poor sender reputation. Once quarantined as High Confidence Phishing, the message must be reviewed by USNH CyberOps to ensure it presents no real threat to USNH IT Systems and the community prior to its release.
This form is the recommended method for faculty and staff to request software needed for the upcoming fall/spring semester to ensure the software is ready for usage.
Desktop Support provides hardware and software support to all USNH faculty and staff. We service all Windows and Apple laptops and desktops, as well as tablets and phones.
Faculty and staff may request additional Office 365 licenses such as Microsoft Visio, Microsoft Project, Power BI, or access to free Windows Server Standard.
WebIntelligence (WebI) is an enterprise application supporting self-service access for reporting and analysis of data from various applications.
In this request form, you will need to identify each workstation by device name, so that ET&S can establish administrative privileges for your secondary account on those devices specifically. You may also upload a list of devices using the Attachment field.
You will also need to provide a description of the devices and what their purpose is, along with a detailed description of the justification/business need for you to have administrative control.
Email is a collaboration and messaging application within the Microsoft 365 (M365) suite. All active students, faculty, and staff are provisioned with a USNH campus email address.
Student Response Systems provide real-time polling capabilities in the classroom via dedicated "clicker" hardware, the use of mobile devices, or a web application.
Teaching and course evaluations are used to gather valuable student feedback and support a positive learning experience.
Canvas is a well-designed, streamlined Learning Management System (LMS) that focuses on saving time and effort, so that faculty and students can focus on the course content and not the tool allowing for a greater focus on teaching and an easier, more consistent experience for students.
The Cybersecurity team provides leadership in establishing technology, policies, standards and practices to enhance information security for USNH.
Report a problem or ask a question regarding technology in a classroom or learning space.
Kaltura can be used to stream audio/video to your students, and have them upload their own streaming audio and video.
Teaching and Learning Technologies along with various departments has purchased several software packages for use by the entire university system. These applications are being used by faculty and students to enhance existing courses through the use of computer technology.
Zoom is an easy-to-use web conferencing and web classroom platform.
Microsoft Office 365 (O365, M365) is a subscription program through Microsoft that allows you to install the latest version of its popular productivity suite, Microsoft Office, which includes Word, Excel, PowerPoint, and other programs, on a PC, Mac, tablet, or smartphone.
The Constituent Relationship Management service (CRM) enables our business to administer its interactions with current and future constituents. At our institutions, the CRM vision is to create efficient and effective business processes across all business units so that a singular view of a constituent is possible.
Tableau data visualization software helps you connect to data and use it to create interactive, sharable dashboards.
Microsoft Teams is a chat-based workspace in Office 365 that makes it easy to have conversations, share files and collaborate on documents, and get work done with teams across the organization.
The Center for Data, Analytics, and Technology Alliance (DATA) coordinates the intake of data projects and requests for information, and supports services and solutions to enable data-driven decision making by providing reporting, data visualization and discovery tools, predictive analytics, and analysis and research.
A Virtual Private Network (VPN) is used to connect securely to a remote network via the Internet. This is especially important if you are traveling and using an unfamiliar network (I.e. airports, coffee shops, etc.) PSU maintains a VPN so that employees can access files, applications, printers, and other resources on the office network without compromising security.
Help with courses that are offered to those within and outside the University system. This is not the webform for traditional course offerings.
Enterprise Technology & Services operates and maintains the phone system for all USNH institutions which are available to all faculty and staff.